ACDS audit feedback or complaint
If your facility has been audited by ACDS and you are unhappy with the quality of service, you can submit feedback via this form.
You will need to include your ACDS identification number as well as the specific audit number and an outline of your concerns.
Please note that, if you are unhappy with the audit outcome, you can request a review of the outcome from the Clinical Advisory Group (CAG) who will assess the scientific information and clinical judgement in the audit report. You can request a review by CAG via the review request form.
If you are unhappy with the response from CAG to a previous review request, or if you have a complaint or feedback regarding the quality of service provided during your audit, please use this form to submit your feedback to ARPANSA’s Quality team for investigation.