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Reserve Bank of Australia's terms and conditions for ARPANSA

Payment value

The maximum payment amount is A$5000.00.

Type of cards accepted

  • MasterCard
  • Visa

Transaction receipt

This service will give you a receipt that shows:

  • the payment amount for your invoice.

The details will appear as ARPANSA Payment on your credit or debit card statement.

Processing times

Your payment needs to reach us on or before its due date. You can use Government EasyPay 24 hours a day, 7 days a week. Payments appear in your account in approximately 24–48 hours, longer on weekends and public holidays. We’ll process your payment the next business day if you made it:

  • after 6 pm Sydney Australia Eastern Standard Time
  • on a weekend
    or
  • on a public holiday.

Unavailability of the service

The service may sometimes be unavailable due to technical issues. During these periods if you need to make a payment you should use an alternative payment method (EFT, BPAY, cheques).

If you have paid too much

Please call our Accounts Receivable on 03 9433 2211 if you have:

  • made an incorrect payment
    or
  • paid too much.

Please contact us for any invoice or payment enquiry

Accounts Receivable
Phone: 03 9433 2211
Fax: 03 9432 1835
Email: accountsatarpansa.gov.au

Security and privacy

Web security

EasyPay Online Service

The protection and security of information that you provide on this website is very important and strict industry standards are applied at all times.

Payment information that you enter when using this site is processed and stored in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). This Standard has been developed by the PCI Security Standards Council which is an open global forum responsible for the ongoing development, enhancement, storage, dissemination and implementation of security standards for account data protection.

The information that you provide is protected through the use of Secured Socket Layer (SSL) 128 bit encryption. You will notice that the URL in your browser is "HTTPS" instead of "HTTP". This is because this security feature has been invoked. Your browser may also display a lock symbol on the bottom task bar line to indicate that a secure website is being used.

The storage of payment information on the host server used by this website is protected from external networks by the deployment of firewalls and proxy servers.

Privacy

EasyPay Online Service

Personal Information Collection Notice

The Reserve Bank of Australia (Reserve Bank) may request the provision of your email address (the Information) via our Government EasyPay card payment site in order to send you a copy of your payment receipt.

This Information is received by the Reserve Bank via our payment gateway service provider, Bambora Australia Pty Ltd.

The Information is of a kind which the Reserve Bank does not usually disclose to persons or organisations outside the Reserve Bank.

The Reserve Bank is unlikely to disclose the Information to overseas recipients.

Individuals are entitled under Australian privacy law in certain circumstances to access, and seek correction of, personal information about them held by the Reserve Bank. If you wish to access or update the personal information the Reserve Bank holds about you, or if you have an enquiry or complaint about how the Reserve Bank handles personal information, you can contact the Reserve Bank’s Privacy Officer by email to privacyatrba.gov.au or by phone on (02) 9551 8111. More information about access, correction and complaints is in the Reserve Bank’s Privacy Policy available on its website at http://www.rba.gov.au/privacy/.