These Terms of Use are additional to any user policy; or terms and conditions, imposed by the social media platforms hosting Australian Radiation Protection and Nuclear Safety Agency’s (ARPANSA’s) social media channels (such as Facebook, Twitter and YouTube).

We welcome postings on ARPANSA’s social media channels but suggest that you apply common sense when posting material.

ARPANSA staff monitor our social media pages from 9:00 am to 5:00 pm, Monday to Friday (AEST). Where possible, we will respond to social media messages within 48 hours, or the next working day on weekends or public holidays. If you have a technical or scientific question, due to resources, please allow up to four working days for a response. Alternatively, you can contact our Talk to a Scientist team on 1800 022 333 from 11:00 am to 12:30 pm (AEST) on Tuesdays and Thursdays, except during public holidays.

As a user of ARPANSA‘s social media channels, you may express your views, comments, ideas, insights and criticisms about ARPANSA. However, at the same time, you should show courtesy and respect to others.

In particular, when using ARPANSA’s social media channels, please ensure that you:

  • comply with the user policy; or terms and conditions of use, of any social media platform hosting ARPANSA’s social media channels;
  • protect your personal privacy and that of others by limiting the use of personal information of either yourself or of others in your posts (for example, names, email addresses, private addresses or phone numbers);
  • do not include internet addresses or links to websites that do not relate to radiation protection and nuclear safety, or any email addresses in your post;
  • do not post material that is misleading, deceptive or fraudulent;
  • represent your own views; and do not impersonate or falsely represent any other person or organisation;
  • do not make unproven or unsupported accusations against individuals or organisations;
  • do not post defamatory or libellous material;
  • only post material that you have a legal right to post (for example, material that does not infringe the intellectual property rights of others and material that is not confidential);
  • do not post material identifying matters that are either the subject of current legal proceedings or that would break a court’s non-publication order;
  • do not post multiple versions of your post or make excessive postings on a particular issue;
  • do not post material that is irrelevant to the topic being discussed;
  • do not post material that advertises, offers or promotes commercial interests;
  • do not post material that is overtly party political;
  • do not post material encouraging conduct that may or would constitute a criminal offence or give rise to civil liability; or that would otherwise violate any Australian or overseas law;
  • do not post any material that is obscene, offensive, vulgar or violent;
  • do not post material that incites, induces, aids, assists, promotes, causes, instructs or permits violence, discrimination, harassment, victimisation or hatred towards others; and
  • do not post material that is likely to offend, insult, humiliate or intimidate others on the basis of any personal characteristic, including but not limited to: religion, colour, race, ethnicity, gender identity, marital or domestic status, sexual preference, age or any disability.

ARPANSA reserves the right to enforce these Terms of Use at its discretion. ARPANSA may remove any posted messages that it considers to be in breach of these Terms of Use. ARPANSA may also block or delete you as a user if ARPANSA considers that you have breached these Terms of Use.

Please be aware that ARPANSA may change its Terms of Use at any time.

If you have any questions about these Terms of Use, please contact the communications team by calling 1800 022 333 or by email:

Social media privacy statement

ARPANSA is not responsible nor is it liable for; and does not endorse; the privacy practices of social media platforms that host ARPANSA’s social media channels (such as Facebook, Twitter and YouTube) or any linked websites.

ARPANSA records all information posted to the ARPANSA’s social media channels; and uses that information for the purposes of administering those channels; as well as considering and/or addressing any comments made.

No attempt will be made to further identify individuals except where authorised or required by law.

Please visit ARPANSA’s website for our full Privacy Statement.


Your use of ARPANSA’s social media channels and any linked websites is at your own risk.

Views expressed on ARPANSA’s social media channels by anyone other than ARPANSA are not the views of ARPANSA; and ARPANSA disclaims all liability for any such views, comments, advertising or other non-ARPANSA content.

ARPANSA does not endorse or control any advertising that may be displayed on ARPANSA’s social media channels by the social media platforms hosting ARPANSA’s social media channels (such as Facebook, Twitter and YouTube).

ARPANSA reserves the right to remove comments at its sole discretion based on its Terms of Use.

ARPANSA strives to review the content on its social media channels on a regular basis. However, please be aware that there may be times when content not meeting ARPANSA’s Terms of Use appears on ARPANSA’s social media channels before it can be removed.

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