ARPANSA provides a unique opportunity for the public and community to talk directly with our scientists on issues about radiation exposure and protection in Australia

This service offers people the opportunity to find answers to science related questions that they have been unable to find using other resources.

We encourage you to first explore our website, where you will find fact sheets and answers to our most common questions under the ‘Understanding radiation’ section.

Popular pages include our powerlines and mobile phone base station fact sheets.

You can call us on 1800 022 333 from 11:00 am to 12:30 pm on Tuesdays and Thursdays (Melbourne AEST), except during public holidays, or send an enquiry anytime via our online contact form.

To assist in offering our service, we encourage you to prepare your question. ARPANSA reception will ask you the following:

  • Your name, location and phone number.
  • The subject of your enquiry. Examples include:
    • Public exposure to radiation. Examples include radiation exposure from powerlines, mobile phones, ultraviolet radiation from the sun and ionising radiation found in our environment.
    • Worker exposure to radiation. Examples include radiation exposure from lasers and uranium mining.
    • Patient exposure to radiation. Examples include CT scans to children and X-rays.

Before using this service, we encourage you to read our Talk to a scientist terms of use.

Please note: Our experts are unable to provide medical advice. Medical questions should be directed to a medical practitioner.

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