Order monitors and update details

• Update account details - Edit your centre’s information to manage portal users, and update contact details
• Manage wearers – Register new wearers, remove existing wearers, and update personal details
• Manage monitors – Update monitor usage, types, and wearing periods
• Access dose reports – View and download detailed dose reports in multiple formats
• Place and track orders – Submit new orders and keep track of order status
• Review order history – View past orders at a glance
• Export data – Apply filters to export the data you need. 

Returning your monitors

To return your monitors:

1. Remove the clips – Keep the clips to use with the new monitors, which will arrive before the old ones need to be returned
2. Package the monitors – Place them in the returnable package in which they arrived
3. Attach the return sticker – Affix the provided sticker to the outside of the package over the old label
4. Send the package – Arrange a courier pickup through your organisation or drop it off at an Australia Post outlet.

Important:

Monitors must be returned as soon as practicable after the end of the specified wearing period, but no later than 60 days. If monitors are not received within this timeframe, a non-refundable fee will apply. 

If you don’t have a return sticker, visit our Contact us page for the Melbourne office return address.

Note: Return postage fees apply.

Register or cancel your centre’s registration

Register a new centre

Use this form to register a new centre:

Personal Radiation Monitoring Service - New Centre Registration

Cancel your centre’s registration

Use this form to cancel your centre’s participation in the service:

Cancel centre registration

Request historical monitoring data

Monitoring data from 2020 onwards is available in the PRMS portal. To request data from before 2020, use this form:

Historical data request (Personal Radiation Monitoring Service)

Register/deregister a wearer

Register a new wearer

Use this form to register a new wearer at a registered centre.

The full name and date of birth for each wearer must be provided so that we can create a unique ID number to maintain individual dose history.

If you have wearer transfers between existing centres, please email us.

Deregister a wearer

Use this form to deregister an existing wearer from a registered centre.